DC2Vue Achieves Major Milestone with Medicare & AIR Integration

Summary

The future of healthcare is connected, and that future depends on seamless interoperability. At Data Capture Experts (DCE), we believe that real transformation happens when digital platforms go beyond data entry and enable intelligent, real-time data exchange. We are proud to announce a major milestone for DC2Vue: the successful integration and certification of Medicare Online Web Services and Australian Immunisation Register (AIR) Web Services into version 3.8.0 of our platform.

This achievement empowers providers to deliver connected, compliant care by accessing real-time data and claims tools directly within DC2Vue. It is a bold step toward removing silos, reducing duplication, and making healthcare information more actionable than ever before. This milestone adds to DC2Vue’s growing portfolio of nationally recognised certifications, including prior achievements with Services Australia and Eclipse, and recognition from the Australian Digital Health Agency (ADHA).

Embedded Web Services in DC2Vue

With this certification, DC2Vue now supports a wide suite of real-time web services across both Medicare and AIR domains. These integrations eliminate the fragmentation and manual work that often slow down healthcare operations. By prioritising interoperability, providers can streamline claims, access immunisation data, verify patients, and coordinate care more effectively.

What sets this integration apart is how deeply it is embedded. There is no need to jump between external portals or middleware tools. From registration to discharge, every step of the patient journey can now flow through a single, interoperable platform.

AIR Web Services: Strengthening Immunisation Data at the Point of Care

DC2Vue’s integration with the Australian Immunisation Register (AIR) brings full visibility into a patient’s immunisation status within the clinical workflow. Healthcare providers can now record and update immunisation encounters directly in DC2Vue, retrieve immunisation histories and official AIR statements and manage data such as medical contraindications, natural immunity records, and vaccine trial participation. With such interoperability, the system ensures the most updated data is accessible.

Beyond encounter data, DC2Vue supports updates to demographics like Indigenous status and catch-up schedules, giving care teams complete, up-to-date immunisation records for both clinical use and public health reporting.

Medicare Web Services: Automating the Full Claims Lifecycle

With the Medicare Online Web Services integration, DC2Vue enables healthcare providers to manage the entire claims process in one place. Providers can now perform real-time eligibility checks for Medicare, private health insurance, and overseas visitors. From there, they can submit a wide range of Medicare and Department of Veterans’ Affairs (DVA) claims, including bulk billing, inpatient, allied health and specialist services. Interoperability drives this functionality, allowing providers to execute these processes smoothly and without disruption.

The integration also empowers teams to automate patient identity verification and retrieve critical reports such as Electronic Remittance Advice (ERA), Inpatient Hospital Claims (IHC), and Inpatient Medical Claims (IMC). Providers can now handle the entire process, from eligibility checks through to payment reconciliation directly within DC2Vue. This unified workflow eliminates delays, reduces admin burden and speeds up accurate reimbursements.

Built for Compliance, Designed to Scale

Every component of this intergration has undergone rigorous testing and certification, giving healthcare organisations the assurance that DC2Vue meets all national requirements. But more than that, this upgrade represents a shift in how care is delivered and supported through digital infrastructure. The emphasis on interoperability underpins these advantages.

DC2Vue 3.8.0 equips providers to meet today’s standards and tomorrow’s demands. With essential Medicare and immunisation services built into the platform, administrative tasks become faster, systems stay aligned with policy updates, and critical information is always at hand without the need for external login or manual processes.

Whether you are operating a single clinic or managing a growing care network, this version of DC2Vue adapts to your structure and pace. It is designed to support expansion while maintaining operational clarity, clinical safety and financial visibility. For organisations weighed down by outdated tools and disconnected systems, DC2Vue offers a new model: one platform that unifies patient, operational, and funding data in real time, so teams can focus on delivering better care, not battling software. This seamless interoperability makes these outcomes achievable.

Want to learn more? Whether you are rolling out DC2Vue across a new service area or looking to streamline your current operations, we can guide you through every step. Book a demo to explore how DC2Vue 3.8.0 can power your next phase of digital transformation.

By Nalaka Withanage

Nalaka Withanage is the Co-Founder and CEO of Data Capture Experts (DCE), creators of the DC2Vue digital health platform. With over 20 years of expertise in enterprise information management and healthcare, Nalaka drives the company’s strategic direction and innovation. His leadership has shaped DC2Vue into a next-generation platform enabling integrated, coordinated care across acute, community, mental health, and virtual care settings.

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