At Data Capture Experts Pty Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
2.1 We may collect personal information from you when you visit our website, engage with our services, or communicate with us. This information may include:
2.2 We may collect personal information through direct interactions with you, automated technologies, or third-party sources to improve our services and your experience.
3.1 Our commitment to protecting your health data
At our core, we specialise in delivering software products and services tailored to support health service providers in effectively managing their practices. This means that in accordance with our Service Agreements, we may have access to including patient personal, sensitive, and health data, which we refer to as “End-User Data.”
Any access to End-User-Data exclusively used for the delivery of our services as part of our service agreements.
4.1 We use your personal information for the following purposes:
5.1 We may disclose your personal information to third parties for the purposes mentioned in section 3.
These third parties may include:
6.1 We utilise a variety of monitoring and analytics services in the operation of software products offered by us
Personally identifying information is not transmitted, and only anonymised statistics are recorded. We may use data collected by data analytics for the purpose of interpreting the usage of our software products, to evaluate, improve and develop the software products, and for our internal business purposes
7.1 We take reasonable steps to ensure the security and confidentiality of your personal information. We use encryption, access controls, and secure processes to protect your data.
8.1 You have the right to access, correct, or update your personal information held by us. If you wish to do so, please contact us using the details provided in Section 13.
9.1 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
10.1 We may use cookies and tracking technologies on our website to collect information about your browsing activities. You can manage your cookie preferences by adjusting your browser settings.
11.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes.
12.1 If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us:
Email: [email protected]
13.1 If you believe we have breached the APPs or mishandled your personal information, please contact us using the details in Section 10. We will investigate and respond to your complaint promptly.
Data Capture Experts Pty Ltd
ABN. 62 152 779 452
Level 6, 1 Queens Rd, Melbourne VIC 3004, Australia
(03) 9863 7644
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