DC2Vue Support at Home Module
The DC2Vue Support at Home Module simplifies the transition to SaH with efficient and automated workflows connecting care coordination, funding, and billing.
Developed in Partnership with Leading Home Care Providers
The DC2Vue Support at Home Module was developed in collaboration with leading home care providers after carefully mapping care and administrative workflows to ensure the features supported end-to-end service delivery, clinical governance, funding compliance, and automation in the Support at Home model.
The DC2Vue Support at Home Module Enables Organisations to Do More With Less
See more clients in less time with AI powered advanced rostering
DC2Vue’s AI-powered rostering helps organisations maximise every hour of care delivery. In just four clicks, teams can build optimised rosters that reduce travel time, increase billable hours, and support more frequent client visits — without increasing headcount. Intelligent scheduling considers location, availability, skills, and funding rules. When a client cancels at short notice, DC2Vue instantly alerts the team and identifies opportunities to reallocate staff to clients on the wait list - protecting revenue, improving access to care, and ensuring funded hours aren’t lost.
Maximise funded care and minimise wasted hours with real-time client finance insight
DC2Vue provides real-time visibility into each client’s funding, utilisation, and remaining budget—so care teams always know what can be delivered and claimed. By aligning rostering and service delivery with live financial data, organisations reduce unclaimable hours, prevent lost funding, and ensure every delivered minute translates into revenue. Outcome: less revenue leakage, better budget utilisation, and more care delivered with the same resources.
Support more clients with automated brokerage workflows
DC2Vue automates brokerage workflows to remove manual checking, matching, and follow-ups across multiple funding structures. This reduces processing time, prevents delays, and enables organisations to deliver more funded care without the need for additional administrative resourcing.
Meet Support at Home audit requirements without added overhead
DC2Vue provides detailed, real-time data that clearly reconcile delivered services with claims across funding models. This reduces audit risk, prevents revenue clawbacks, and removes the need for time-consuming manual checks.
Why Choose DC2Vue SaH Module?
True care management and clinical documentation
DC2Vue is built to run end-to-end care, not just track contacts. It supports structured care management workflows (intake → assessment → care plan → delivery → review), with clinical-grade documentation that captures risks, goals, observations, and outcomes in a consistent, auditable way. That’s a major step up from simple CRMs that can store notes but don’t drive clinical processes or governance.
Scale coordination and brokerage with purchase orders and tight controls
As you grow, you’ll increasingly rely on external services—RN visits, allied health, home mods, transport, meals, respite, specialist supports. DC2Vue can generate Purchase Orders directly from approved care plans/service orders, apply caps and approvals, and connect service delivery evidence to invoicing. The result: fewer invoice disputes, better budget control, stronger governance, and scalable brokerage without fragmentation.
Support at home–ready operations with real-time visibility
Support at Home raises the bar on transparency, service agreements, and consistent delivery. DC2Vue centralises service agreement and pricing workflows, then links them to rostering, documentation, incidents, and reporting—so leaders can see exceptions early (missed visits, late notes, escalations, PO overruns) and teams can respond faster while maintaining compliance readiness.
Craig Szucs - Head of Sales
Your Support at Home transition depends on your services, workflows, and care coordination model.
Meet with a Support at Home Transition Specialist to discuss your specific needs and see how the DC2Vue Support at Home module operates in real-world SaH service environments.
Thanks to our industry partners & satisfied customers
Worried about your organisation’s readiness for SaH? Take the assessment to see where the gaps are!
In under 7 minutes, this assessment will help you identify operational, clinical, and financial risks before they impact compliance, revenue or care delivery.
What Makes DC2Vue Different?
DC2Vue simplifies the complexity of acute care workflows by connecting clinical teams and patients in one seamless experience. Explore the care settings that power this transformation.
Clinics
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Inpatient
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Outpatient
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Remote Patient Monitoring (RPM)
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FAQ
What is an Electronic Medical Records Software (EMR)?
An EMR is a tool built for public health providers in Australia. It replaces paper records, storing, managing, and organising patient information in a digital system, giving teams instant access to records anywhere, anytime.
How can hospital management software improve operational efficiency and patient care?
Hospital management software streamlines crucial administrative and clinical tasks into one unified system, tailored to Australian health services. By integrating appointment scheduling, patient data management, billing, and compliance with local regulations (such as My Health Record compatibility), it reduces redundant data entry and minimises errors. This efficiency frees healthcare professionals to focus on patient care, enhancing both operational performance and patient outcomes within Australia’s healthcare framework.
Can healthcare software integrate with other systems like telehealth or pharmacy solutions?
Absolutely. A well-designed healthcare software solution for Australian providers typically includes APIs (Application Programming Interfaces) or other integration capabilities. This allows seamless connection to telehealth platforms, pharmacy management systems, pathology reporting, and even Australian Government services like My Health Record. By maintaining secure data exchange across multiple platforms, hospitals and clinics can deliver a streamlined and patient-centric care experience for Australians.
How does DC2Vue support compliance with Australian healthcare regulations?
Modern hospital management software in Australia incorporates stringent data security features like role-based access and encryption to comply with the Australian Privacy Principles (APPs) and other local regulations. Many solutions also offer direct integration with My Health Record or state/territory eHealth initiatives. This ensures secure patient information management, reduces administrative overhead, and helps healthcare providers avoid non-compliance issues or reputational damage.
