Support at Home Transition Made Easy
DC2Vue partners with providers to navigate the Support at Home reforms while maintaining high-quality, person-centred care.
Support at Home (SaH) is here — and the operational load is real. From 1 November 2025, the Australian Government’s Support at Home program replaced Home Care Packages (HCP) and Short-Term Restorative Care (STRC), creating a new, more structured in-home funding and service model. Long before SaH came into effect, the DC2Vue team recognised that a smooth transition required more than policy changes and joined forces with leading aged care providers to adapt DC2Vue technology to support new workflows, streamline administration, and strengthen financial management.
Introducing the DC2Vue SaH Assistance Project
Goal
To develop a tailored DC2Vue module specifically designed to meet the challenges and requirements of the SaH Program.
Methods
– Mapped required SaH clinical, financial & reporting workflows.
– Developed beta software for piloting.
– Gathered user feedback, refined and improved.
Result
Launch the DC2Vue Support at Home Module.
– Onboarded 4 satisfied Aged Care providers prior to 1st November, 2025
Thanks to our industry partners & satisfied customers
Worried about your organisation’s readiness for SaH? Take the assessment to see where the gaps are!
In under 7 minutes, this assessment will help you identify operational, clinical, and financial risks before they impact compliance, revenue or care delivery.
What Makes DC2Vue Different?
DC2Vue simplifies the complexity of acute care workflows by connecting clinical teams and patients in one seamless experience. Explore the care settings that power this transformation.
Clinics
Sed ut unde omnis iste natus sit volur tatem accus.
Inpatient
Sed ut unde omnis iste natus sit volur tatem accus.
Outpatient
Sed ut unde omnis iste natus sit volur tatem accus.
Remote Patient Monitoring (RPM)
Sed ut unde omnis iste natus sit volur tatem accus.
FAQ
What is an Electronic Medical Records Software (EMR)?
An EMR is a tool built for public health providers in Australia. It replaces paper records, storing, managing, and organising patient information in a digital system, giving teams instant access to records anywhere, anytime.
How can hospital management software improve operational efficiency and patient care?
Hospital management software streamlines crucial administrative and clinical tasks into one unified system, tailored to Australian health services. By integrating appointment scheduling, patient data management, billing, and compliance with local regulations (such as My Health Record compatibility), it reduces redundant data entry and minimises errors. This efficiency frees healthcare professionals to focus on patient care, enhancing both operational performance and patient outcomes within Australia’s healthcare framework.
Can healthcare software integrate with other systems like telehealth or pharmacy solutions?
Absolutely. A well-designed healthcare software solution for Australian providers typically includes APIs (Application Programming Interfaces) or other integration capabilities. This allows seamless connection to telehealth platforms, pharmacy management systems, pathology reporting, and even Australian Government services like My Health Record. By maintaining secure data exchange across multiple platforms, hospitals and clinics can deliver a streamlined and patient-centric care experience for Australians.
How does DC2Vue support compliance with Australian healthcare regulations?
Modern hospital management software in Australia incorporates stringent data security features like role-based access and encryption to comply with the Australian Privacy Principles (APPs) and other local regulations. Many solutions also offer direct integration with My Health Record or state/territory eHealth initiatives. This ensures secure patient information management, reduces administrative overhead, and helps healthcare providers avoid non-compliance issues or reputational damage.
See DC2Vue in action
Our team is here to help your organisation transition to the SaH model successfully. We can provide obligation free advice on how to maximise funding, automate work-flows, and gain efficiencies to adapt and thrive with the SaH model.